Minnesota Quality Conference

Quality in Action: Delighting the Customer

Increasing competition is forcing more businesses to pay much more attention to satisfying customers. Measuring the delight of the customer is an ambiguous concept, BUT, the MINNESOTA QUALITY CONFERENCE is here to help!

For more information, go to:
http://www.mnasq.org/newspages/mqcpub.html         

IEEE Twin Cities Signal Processing & Communications Chapter Presents:
Topic: Trends in the Telecommunications Industry
Speaker: Celia Desmond, IEEE Communications Society Distinguished Lecturer
When: Monday, September 8, 5:00 PM
Where: 402 Walter Library, University of Minnesota, Minneapolis

When:  Saturday, September 27th 2008  8 am to 5 pm

Where:  University of St Thomas -  Owens Science Hall (OWS) 3M auditorium.  See Map on web site (Park free at the lot in front of the building entrance.  Non handicapped and non-metered spots are open for free parking for Saturday.   Do not park at handicapped spots without a handicapped sign or at the metered spots without paying the meter.) 

Cost:  $75 IEEE, ASQ, ASME, PMI Members,  $150 Non-Members, $25 IEEE unemployed members 

Questions: call  Dave Hendrickson    612-709-7675

Registration:  www.tc-IEEE.org or form below or call Dave at 612-709-7675